So we want to change our bank and we were able to do everything fairly easily..but my hubbys US social security gets put directly into our account (started 13 years ago)...so we call them (1am our time) and they start asking questions...we answer them....we get to our acct details we give them to them..they say its not right they need a routing number...I tell them we use swift codes here and give it to them...doesn't work...so I google our bank and finally find a routing number...nope that doesn't work either...so we ask them what we can do to get this done...so we go to our bank the next day and talk to them about it and they have no clue what they are talking about because they do it but only use swift codes...Now I know that banking has changed a lot over 13 years and we can't get an online account because we dont have a US address....so we call SS back and explain this to see what we can do to change it...their response...you need to take ID and your banking details to the nearest office....I said do you know where our nearest office is...it's not going to happen....yes our nearest office is in the Phillipines....that is the most ridiculous thing I have ever heard...we couldnt get forms to fill out or anything so not sure how we are going to get this done....always something with the US govt departments and they don't make it easy for people living overseas!!
Rant over...it's just been very frustrating!!
April 27th, 2024 at 11:38 pm 1714257513
There is an organization called Democrats Abroad which has a branch in Australia. They may have suggestions of how to navigate Social Security issues from outside the US.
The US Embassy may also be able to help.
April 28th, 2024 at 01:36 am 1714264569
April 28th, 2024 at 10:12 pm 1714338774
I’m suggesting a few paths that might be worth pursuing that won’t involve long trips or middle of the night phone calls.
You can vent or you can try a few no cost, low time investment options.
April 29th, 2024 at 05:21 am 1714364494
I am venting but also trying everything we can to rectify this...but it is so hard